top of page


1. Definitions :

1.1 "Supplier" shall mean Graphicad Australia Pty Ltd T/A GCS CNC Group, and/or GEM CNC Systems and its successors and assigns.
1.2 "Customer" shall mean the Customer or any person acting on behalf of and with the authority of the Customer.
1.3 "Guarantor" means that person (or persons), or entity who agrees herein to be liable for the debts of the Customer on a principal debtor basis.
1.4 "Goods" shall mean goods supplied by the Supplier to the Customer (and where the context so permits shall include any supply of Services as hereinafter defined).
1.5 "Services” shall mean all services supplied by the Supplier to the Customer and includes any advice or recommendations (and where the context so permits shall include any supply of Goods as defined above).
1.6 "Price" shall mean the cost of the Goods as agreed between the Supplier and the Customer subject to clause 4 of this contract.
2. Acceptance :
2.1 Any instructions received by the Supplier from the Customer for the supply of Goods and/or the Customer's acceptance of Goods supplied by the Supplier shall constitute acceptance of the terms and conditions contained herein.
2.2 Where more than one Customer has entered into this agreement, the Customers shall be jointly and severally liable for all payments of the Price,
2.3 Upon acceptance of these terms and conditions by the Customer the terms and conditions are irrevocable and can only be rescinded in accordance with these terms and conditions or with the written consent of the manager of the Supplier,
2.4 None of the Supplier's agents or representatives are authorised to make any representations, statements, conditions or agreements not expressed by the manager of the Supplier in writing nor is the Supplier bound by any such unauthorised statements.
2.5 The Customer undertakes to give the Supplier not less than fourteen (14) days prior written notice of any proposed change in the Customer's name and/or any other change in the Customer's details (including but not limited to, changes in the Customer's address, facsimile number, or business practice).
3. Goods :
3.1 The Goods are as described on the invoices, quotation, work authorisation or any other work commencement forms as provided by the Supplier to the Customer.
4. Price and Payment :
4.1 At the Supplier's sole discretion the Price shall be either;
(a)   as indicated on invoices provided by the Supplier to the Customer in respect of Goods supplied; or
(b)   Supplier's quoted Price (subject to clause 4.2) which shall be binding upon the Supplier provided that the Customer shall accept in writing the Supplier's quotation within thirty (30) days.
4.2 The Supplier may by giving notice to the Customer at any time up to seven (7) days before delivery increase the Price of the Goods to reflect any increase in the cost to the Supplier beyond the reasonable control of the Supplier (including, without limitation, foreign exchange fluctuations, taxes ad duties, provisions of any Acts, By-Law, Order or Regulation of any parliament, municipality or local authority enacted after the date of contract between the Customer and Supplier and the cost of labour, materials and other manufacturing costs).
4.3 At the Supplier's sole discretion a deposit may be required ! The deposit amount or percentage of the Price will be as follows:
-  30% of the Price payable at the time of ordering as a non-refundable deposit
-  65% of the Price payable prior to international shipping, customs clearance, and any final delivery of Goods
-  5% balance of Price on completion of installation and commissioning of Goods
-  30% of the Price payable at the time of ordering as a refundable deposit when and only when finance or leasing arrangements have been arranged and confirmed. Deposit will be refunded on payment of the full Price from leasing company, prior to any delivery.
4.4 Time for payment for the Goods shall be of the essence and will be stated on the invoice, quotation or any other order forms. If no time is stated then payment shall be on delivery of the Goods.
4.5 At the Supplier's sole discretion, payment for approved Customer's shall be  due on thirty (30) days following the end of the month in which a statement is posted to the Customer's address or address for notices.
4.6 At the Supplier's sole discretion, for certain approved Customers payment will be due seven (7) days following the date of the invoice.
4. 7 Payment will be made by cheque, or by bank cheque, or by direct credit, or by any other method as agreed to between the Customer and the Supplier.
4.8 The Price shall be increased by the amount of any GST and other taxes and duties which may be applicable, except to the extent that such taxes are expressly included in any quotation given by the Supplier.
5. Delivery of Goods I Services :
5.1 Delivery of the Goods shall be made to the Customer's address. The Customer shall make all arrangements necessary to take delivery of the Goods, such as cranes, etc whenever they are tendered for delivery.
5.2 Where there is no agreement that the Supplier shall send the Goods to the Customer, delivery to a carrier at limited carrier's risk at the expense of the Customer is deemed to be delivery to the Customer.
5.3 The failure of the Supplier to deliver shall not entitle either party to treat this contract as repudiated,
5.4 The Supplier shall not be liable for any loss or damage whatever due to failure by the Supplier to deliver the Goods (or any of them) promptly or at all.
6. Risk Delivery of Goods I Services :
6.1 If the Supplier retains property in the Goods nonetheless, all risk for the Goods passes to the Customer on delivery.
6.2 If any of the Goods are damaged or destroyed prior to property in them passing to the Customer, the Supplier is entitled, without prejudice to any of its other rights or remedies under these Terms and Conditions of Trade (including the right to receive payment of the balance of the Price for the Goods), to receive all insurance proceeds payable for the Goods. This applies whether or not the Price has become payable under the Contract. The production of these terms and conditions by the Supplier is sufficient evidence of the Supplier's rights to receive the insurance proceeds without the need for any person dealing with the Supplier to make further enquiries.
7. Customer's Disclaimer :
7.1 The Customer hereby disclaims any right to rescind, or cancel the contract or to sue for damages or to Claim restitution arising out of any misrepresentation made to him by any servant or agent of the Supplier and the Customer acknowledges that he buys the Goods relying solely upon his own skill and judgement and that the Supplier shall not be bound by nor responsible for any term, condition, representation or warranty other than the warranty given by the Manufacturer which warranty shall be personal to the Customer and shall not be transferable to any subsequent Customer.
8. Returns :
8.1 The Customer shall inspect the Goods on delivery and shall within 24 hours of delivery notify the Supplier of any alleged defect, shortage in quantity, damage or failure to comply with the description Of quote. The Customer shall afford the Supplier an opportunity to inspect the Goods within a reasonable time following delivery if the Customer believes the Goods are defective in any way. If the Customer shall fail to comply with these provisions, the Goods shall be conclusively presumed to be in accordance with the terms and conditions and free from any defect or damage.
8.2 The Supplier may (in its discretion) accept the Goods for credit but this may incur a handling fee of 25% of the value of the returned Goods plus any freight provided that
(a)   the Customer has complied with the provisions of clause 8.1;
(b)   the Goods are returned at the Customer's cost Within seven (7) days of the delivery date;
(c)   the Supplier will not be liable for Goods which have not been stored or used in a proper manner;
(d)   the Goods are returned in the condition in which they were delivered and with all packaging material, brochures and instruction material in as new condition as is reasonably possible in the circumstances.
9. Warranty :
9.1 Subject to the conditions of warranty set out in Clause 9.2 the Supplier warrants on behalf of the manufacturer that if any defect in any Goods or any workmanship of the Supplier becomes apparent and is reported to the Supplier within six (6) months of the date of delivery (time being of the essence) then the Supplier will either (at the Supplier's sole discretion) replace a part Of repair the defect or remedy the workmanship.
9.2 The conditions applicable to the warranty given by Clause 9.1 are:
(a)   The warranty shall not cover any defect or damage which may be caused or partly caused by or arise through:
(i)    Failure on the part of the Customer to properly maintain any Goods; or
(ii)   Failure on the part of the Customer to follow any instructions or guidelines provided by the Supplier; or
(iii)   Any use of any Goods otherwise than for any application specified on a quote or order form; or
(iv)  Overloading or use on other than Single Shift Operation; or
(v)   The continued use of any Goods after any defect becomes apparent or would have become apparent to a reasonably prudent operator or user; or
(vi)  Fair wear and tear, any accident or act of God.
(b)   The warranty shall cease and the Supplier shall thereafter in no circumstances be liable under the terms of the warranty if the workmanship is repaired. altered or overhauled without the Supplier's consent.
(c)   Any rectification work agreed to by the Supplier shall be performed during normal working hours and travelling costs and labour charges may be charged for. In respect of all claims the Supplier shall not be liable to compensate the Customer for any delay in either replacing or repairing the workmanship/Goods or in properly assessing the Customer's claim.
9.3 In the case of used/second hand Goods, the Customer acknowledges that he has had full opportunity to inspect the same and that he accepts the same with all faults and that no warranty is given by the Supplier as to the quality or suitability for any purpose and any implied warranty, statutory or otherwise, is expressly excluded. The Supplier shall not be responsible for any loss or damage to the Goods, or caused by the Goods, or any part thereof however arising.
10. The Commonwealth Trade Practices Act 1974 and Fair Trading Acts :
10.1 Nothing in this agreement is intended to have the effect of contracting out of any applicable provisions of the Commonwealth Trade Practices Act 1974 or the Fair Trading Acts in each of the States and Territories of Australia, except to the extent permitted by those Acts where applicable
11. Intellectual Property :
11. 1 The Customer warrants that all designs or instructions to the Supplier will not cause the Supplier to infringe any patent, registered design or trademark in the execution of the Customer's order.
12. Default and Consequences of Default :
12.1 Interest on overdue invoices shall accrue from the date when payment becomes due daily until the date of payment at a rate of 2.5% compounding per calendar month and shall accrue at such a rate after as well as before any judgement.
12.2 If the Customer defaults in payment of any invoice when due, the Customer shall indemnify the Supplier from and against all the Supplier's costs and disbursements including on a solicitor and own client basis and in addition all of the Supplier's nominees costs of collection,
12.3 Without prejudice to any other remedies the Supplier may have, if at any time the Customer is in breach of any obligation (including those relating to payment). the Supplier may suspend or terminate the supply of Goods to the Customer and any of its other obligations under the terms and conditions. The Supplier will not be liable to the Customer for any loss or damage the Customer suffers because the Supplier exercised its rights under this clause.
12.4 If any account remains unpaid at the end of the second month after supply of the Goods or Services an immediate amount of the greater of $20.00 or 10.00% of the amount overdue shall be levied for administration fees which sum shall become immediately due and payable.
12.5 In the event that:
(a)   any money payable to the Supplier becomes overdue, or in the Supplier's opinion the Customer will be unable to meet its payments as they fall due; or
(b)   the Customer becomes insolvent, convenes a meeting with its creditors or proposes or enters into an arrangement with creditors, or makes an assignment for the benefit of its creditors; or
(c)   a receiver, manager, liquidator (provisional or otherwise) or similar person is appointed in respect of the Customer or any asset of the Customer,
then without prejudice to the Supplier's other remedies at law:
(i)    the Supplier shall be entitled to cancel all or any part of any order of the Customer which remains unperformed in addition to and without prejudice to any other remedies; and
(ii)   all amounts owing to the Supplier shall, whether or not due for payment, immediately become payable in addition to the interest payable under clause 12.1 hereof.
13. Title :
13.1 It is the intention of the Supplier and agreed by the Customer that property in the Goods shall not pass until;
(a)   The Customer has paid all amounts owing for the particular Goods, and
(b)   The Customer has met all other obligations due by the Customer to the Seiler in respect of all contracts between the Supplier and the Customer, and that the Goods shall be kept separate until the Supplier shall have received payment and all other obligations of the Customer are met.
13.2 It is further agreed that:
(a)   Until such time as ownership of the Goods shall pass from the Supplier to the Customer the Supplier may give notice in writing to the Customer to return the Goods or any of them to the Supplier. Upon such notice the rights of the Customer to obtain ownership or any other interest in the Goods shall cease.
(b)   If the Customer fails to return the Goods to the Supplier then the Supplier or the Supplier's agent may enter upon and into land and premises owned, occupied or used by the Customer, or any premises as the invitee of the Customer, where the Goods are situated and take possession of the Goods, without being responsible for any damage thereby caused.
(c)   The Customer is only a bailee of the Goods and until such time as the Supplier has received payment in full for the Goods then the Customer shall hold any proceeds from the sale or disposal of the Goods on trust for the Supplier.
(d)   The Customer shall not deal with the money of the Supplier in any way which may be adverse to the Supplier.
(e)   Receipt by the Supplier of any form of payment other than cash shall not be deemed to be payment until that form of payment has been honoured, cleared or recognised and until then the Supplier's ownership of rights in respect of the Goods shall continue.
(f)   The Customer shall not charge the Goods in any way nor grant nor otherwise give any interest in the Goods while they remain the property of the Supplier.
(g)   The Supplier may require payment of the Price or the balance of the Price due together with any other amounts due from the Customer to the Supplier arising out of these terms and conditions, and the Supplier may take any lawful steps to require payment of the amounts due and the Price,
(h)   The Supplier can issue proceedings to recover the Price of the Goods sold notwithstanding that ownership of the Goods may not have passed to the Customer.
(i)    Until such time the Customer has the Supplier's authority to convert the Goods into other products and if the Goods are so converted, the parties agree that the Supplier will be the owner of the end products.
14. Security and Charge :
14.1 Despite anything to the contrary contained herein or any other rights which the Supplier may have howsoever:
(a)   Where the Customer and/or the Guarantor (if any) is the owner of land, realty or any other asset capable of being charged, both the Customer and/or the Guarantor agree to mortgage and/or charge all of their joint and/or several interest in the said land, realty or any other asset to the Supplier or the Supplier's nominee to secure all amounts and other monetary obligations payable under the terms and conditions. The Customer and/or the Guarantor acknowledge and agree that the Supplier (or the Supplier's nominee) shall be entitled to lodge where appropriate a caveat, which caveat shall be released once all payments and other monetary obligations payable hereunder have been met.
(b)   Should the Supplier elect to proceed in any manner in accordance with this clause and/or its sub-clauses, the Customer and/or Guarantor shall indemnify the Supplier from and against all the Supplier's costs and disbursements including legal costs on a solicitor and own client basis.
(c)   To give effect to the provisions of clause [14.1 (a) and (b)] inclusive hereof the Customer and/or the Guarantor (if any) do hereby irrevocably nominate constitute and appoint the Supplier or the Supplier's nominee as the Customer's and/or Guarantor's true and lawful attorney to execute mortgages and charges (whether registerable or not) including such other terms and conditions as the Supplier and/or the Supplier's nominee shall think fit in his/her/its/their absolute discretion against the joint and/or several interest of the Customer and/or the Guarantor in any land, realty or asset in favour of the Supplier and in the Customer's and/or Guarantor's name as may be necessary to secure the said Customer's and/or Guarantor's obligations and indebtedness to the Supplier and further to do and perform all necessary and other acts including instituting any necessary legal proceedings, and further to execute all or any documents in the Supplier's absolute discretion which may be necessary or advantageous to give effect to the provisions of this clause.
15. Cancellation :
15.1 The Supplier may cancel these terms and conditions or cancel delivery of Goods at any time before the Goods are delivered by giving written notice. The Supplier shall not be liable for any loss or damage whatever arising from such cancellation.
15.2 At the Supplier’s sole discretion the Customer may cancel delivery of Goods. In the event that the Customer cancels delivery of Goods the Customer shall be liable for any costs incurred by the Supplier up to the time of cancellation.
16. Privacy Act 1988 :
16. 1 The Customer and/or the Guarantor/s agree for the Supplier to obtain from a credit­-reporting agency a credit report containing personal credit information about the Customer and Guarantor/s in relation to credit provided by the Supplier.
16.2 The Customer and/or the Guarantor/s agree that the Supplier may exchange information about Customer and Guarantor/s with those credit providers named in the Application for Credit account or named in a consumer credit report issued by a reporting agency for the following purposes:
(a)   To assess an application by Customer;
(b)   To notify other credit providers of a default by the Customer;
(e)   To exchange information with other credit providers as to the status of this credit account, where the Customer is in default with other credit providers; and
(d)   To assess the credit worthiness of Customer and/or Guarantor/s.
16.3 The Customer consents to the Supplier being given a consumer credit report to collect overdue payment on commercial credit (Section 18K(1)(h) Privacy Act 1988).
16.4 The Customer agrees that Personal Data provided may be used and retained by the Supplier for the following purposes and for other purposes as shall be agreed between the Customer and Supplier or required by law from time to time:
(a)   provision of Services & Goods;
(b)   marketing of Services and/or Goods by the Supplier, its agents or distributors in relation to the Services and Goods;
(c)   analysing, verifying and/or checking the Customer's credit, payment and/or status in relation to provision of Services/Goods;
(d)   processing of any payment instructions, direct debit facilities and/or credit facilities requested by Customer; and
(e)   enabling the daily operation of Customer's account and/or the collection of amounts outstanding in the Customer's account in relation to the Services and Goods.
16.5 The Supplier may give, information about the Customer to a credit reporting agency for the following purposes:
(a)   to obtain a consumer credit report about the Customer; and/or
(b)   allow the credit reporting agency to create or maintain a credit information file containing information about the Customer.
17. Unpaid Supplier’s Rights to Dispose of Goods :
17. 1 I n the event that:
(a)   the Supplier retains possession or control of the Goods; and
(b)   payment of the Price is due to the Supplier. including service costs, labour etc, to remove the Goods; and
(c)   the Supplier has made demand in writing of the Customer for payment of the
Price in terms of this contract; and
(d)   the Supplier has not received the Price of the Goods,
Then, whether the property in the Goods has passed to the Customer or has remained with the Supplier, the Supplier may dispose of the Goods and may claim from the Customer the loss to the Supplier on such disposal.
18. Lien :
18.1 Where the Supplier has not received or been tendered the whole of the price, or the payment has been dishonoured, the Supplier shall have:
(a)   a lien on the Goods;
(b)   the right to retain them for the price while the Supplier is in possession of them; (e) a right of stopping the Goods in transit whether or not delivery has been
made or ownership has passed; and (d) a right of resale,
(e)   the foregoing right of disposal, provided that the lien of the Supplier shall continue despite the commencement of proceedings or judgement for the price having been obtained.
19. General :
19.1 If any provision of these terms and conditions shall be invalid, void, illegal or unenforceable the validity, existence. legality and enforceability of the remaining provisions shall not be affected, prejudiced or impaired.
19.2 All Goods supplied by the Supplier are subject to the Laws of Victoria and the Supplier takes no responsibility for changes in the law which affect the Goods supplied.
19.3 The Supplier shall be under no liability whatever to the Customer for any indirect loss and/or expense (including loss of profit) suffered by the Customer arising out of a breach by the Supplier of these terms and conditions.
19.4 In the event of any breach of this contract by the Supplier the remedies of the Customer shall be limited to damages. Under no circumstances shall the liability of the Supplier exceed the Price of the Goods.
19.5 The Customer shall not set off against the Price amounts due from the Supplier.
19.6 The Supplier may license or sub-contract all or any part of its rights and obligations without the Customer's consent.
19.7 The Supplier reserves the right to review these terms and conditions at any time and from time to time. If, following any such review, there is to be any change in such terms and conditions, that change will take effect from the date on which the Supplier notifies the Customer of such change.
19.8 Neither party shall be liable for any default due to force majeure, including but not limited to any act of God, war, terrorism, strike, lock-out, industrial action, fire, flood, drought, storm or other event beyond the reasonable control of either party.

Revised 1st January 2020.


bottom of page